Welcome to the Refund and Cancellation page of Peenak Solutions. Here, we outline our guidelines and procedures for the refunds and cancellations of orders or services.

Checklist for Refund & Cancellation

1. Refund Eligibility:
– Refund requests must be made within 24 hours of placing the order.
– Refunds will not be granted for digital products or services that have already been accessed, downloaded, or activated.

2. Timeframes:
– Refunds, if approved, will be processed within 6-8 business days.

3. Return/Replace Request Process:
– If you are dissatisfied with the digital product or service you received, please contact our Customer Service team within 7 days of purchase.
– Our team will review your complaint and may offer a replacement or a refund based on the review.

Non-Refundable/Non-Cancellable Products or Services:
– Digital products that have been accessed or downloaded are non-refundable and non-cancellable.

Cancellation Procedures:
– Cancellation requests must be made within 24 hours of placing the order.
– Cancellations cannot be processed if the digital product or service has already been delivered or activated.
– Please note that certain fees or requirements may apply for cancellations.

Technical Issues:
– If you encounter any technical issues with our digital products or services, please report them to our Customer Service team immediately. We will strive to resolve the issue as quickly as possible.
– If the issue cannot be resolved, we may offer a refund or credit towards another product or service.

Our aim is to ensure a smooth and satisfactory experience for our customers. For further assistance, please contact our Customer Service team.

Thank you for choosing Peenak Solutions.