Cancellation & Refund Policy

At PEENAK SOLUTIONS, we value our customers and strive to ensure their satisfaction with our digital solutions. Our cancellation and refund policy is designed to be as accommodating as possible while considering the nature of digital products. Below are the details of our policy:

1. Cancellation Requests:

  • Cancellations will be considered if the request is made within 24 hours of placing the order.
  • We may not be able to entertain cancellation requests if the digital product or service has already been delivered or activated.

2. Non-Cancellable Items:

  • We do not accept cancellation requests for digital products once they have been accessed or downloaded.

3. Product Dissatisfaction:

  • If you believe the digital product or service received is not as described or expected, please contact our Customer Service team within 7 days of purchase.
  • Our team will review your complaint and decide on the appropriate course of action, which may include a replacement or refund.

4. Technical Issues:

  • If you encounter any technical issues with our digital products or services, please report them to our Customer Service team. We will work to resolve the issue as quickly as possible.
  • If the issue cannot be resolved, we may offer a refund or credit towards another product or service.

5. Refund Processing:

  • If a refund is approved by PEENAK SOLUTIONS, it will be processed within 6-8 business days.

Our goal is to ensure a smooth and satisfactory experience for our customers. For any further assistance, please feel free to contact our Customer Service team.

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